1. Measuring customer loyalty

Since the start of technological advancement and market liberalisation, consumer power has steadily grown and given fresh impetus to the phrase “consumer is king”.  Business executives have mulled over why customers switch from one company to...

Monday, 04 January 2010 | 43 hits | Print | PDF |  E-mail | Report | More...

2. Ministry starts anti graft unit

The ministry of Cooperative Development and Marketing has set an anti-corruption unit to fight corruption and mismanagement among cooperative societies. This follows the recent enactment of the Sacco Societies Act 2008, which created the Sacco...

Monday, 01 February 2010 | 25 hits | Print | PDF |  E-mail | Report | More...